H
Hanif Wasti
New Integrations (Woodpecker, GoHighLevel, Calendly, Zoom)
New features (signature, filter messages based on classification, manual and automatic responses wrt working hours)
Improvements (New UI)
Improvements (Smooth and easy customer experience)
Improvements (responses, follow ups, classifications)
Improvements (Autoresponder training, response customization)
Create multiple workspaces - Organization setup
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New Integrations
  • Woodpecker Integration
- Goal: Seamlessly sync data and automate outreach campaigns.
- Tasks:
- API integration for email campaign management.
- Sync contacts and outreach statuses between systems.
- Test and roll out integration.
  • GoHighLevel Integration
- Goal: Combine CRM functionalities and streamline communication efforts.
- Tasks:
- API integration to sync leads, appointments, and workflows.
- Automate campaign tracking and conversion processes.
  • Calendly Integration
- Goal: Simplify scheduling for users.
- Tasks:
- Integrate Calendly’s scheduling API to automate booking.
- Sync appointments and confirm times automatically.
  • Zoom Integration
- Goal: Enable users to schedule and manage Zoom meetings directly.
- Tasks:
- Implement Zoom meeting scheduling API.
- Automatically generate Zoom links from the platform.
  • HeyReach Integration
  • Goal: Seamlessly integrate with HeyReach to enhance marketing capabilities.
- Tasks:
- Implement API integration with HeyReach.
- Sync contacts, campaigns, and interactions between platforms.
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New Features
  • Signature Feature
- Goal: Enable users to create an email signature.
- Tasks:
- Implement e-signature capabilities in the platform.
  • Message Filtering Based on Classification
- Goal: Enhance user experience by organizing messages efficiently.
- Tasks:
- Add classification-based filtering options.
- Implement message tagging for better search and organization.
  • Manual and Automatic Responses (Working Hours)**
- Goal: Provide users with enhanced control over communication timing.
- Tasks:
- Develop manual response templates based on working hours.
- Implement automatic replies when out of hours.
  • Create Multiple Workspaces - Organization Setup
  • Goal: Allow users to set up multiple workspaces for different teams or projects.
- Tasks:
- Build multi-workspace functionality into the platform.
- Allow admins to create, manage, and assign workspaces to teams.
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Improvements
  • New UI
- Goal: Revamp the platform for a modern and intuitive interface.
- Tasks:
- Complete UI redesign for improved usability.
- User testing and feedback integration.
- Update layouts and navigation for a seamless experience.
  • Smooth and Easy Customer Experience
- Goal: Optimize for a frictionless user journey.
- Tasks:
- Identify key pain points and streamline processes.
- Introduce contextual help and onboarding tutorials.
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AI Improvements
  • Improve autoresponders for better accuracy and user engagement with automatic responses, follow-ups, and classifications
- Goal: Enhance AI to automate and enhance communication.
- Tasks:
- Develop AI-driven response suggestions based on message content.
- Automate follow-up processes based on user interactions.
- Enhance message classifications using machine learning.
- Implement AI training for autoresponder.
- Enable users to customize responses based on specific scenarios.
- Implement AI training for autoresponder.
- Enable users to customize responses based on specific scenarios.